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Perfectionism: Healthy or Hurtful? – Jeff Szymanski – Harvard Business Review.

Easier said than done…

To Catch a Liar – Bill Rosenthal and Carolyn M. Anderson – Harvard Business Review.

All leaders want to know what trends will shape the future of their industries before they happen. To spot them early, you can’t mingle with the usual suspects at industry events. You need to interact with the peripheries of your industry. Here are two ways to do that: Trend Hunting on the Periphery – Scott Anthony – Harvard Business Review.

• Spend time with peripheral customers. Every industry has cutting-edge users that know—or are even setting—the trends. Find these customers (hint: they are often the younger, technology-focused ones) and tap them for their insights.
• Investigate peripheral companies. Be on the lookout for interesting startups or established companies that could one day edge into your market. Don’t be limited by traditional industry demarcations. Investigate companies solving similar problems that you solve for your customers.

This shouldn’t be a surprise…

ScienceDirect – Organizational Behavior and Human Decision Processes : Cheating more when the spoils are split.

3 ways to predict the fuure by Robert Plant…

The CIO as Corporate Psychic – Robert Plant – Harvard Business Review.

This is a first…but makes soooo much sense…

Don’t Do What You Love – Dorie Clark – Harvard Business Review.

“Great leaders, I’m convinced, are sensitive to people’s deep need to feel valued because they recognize the same need — and the experience of vulnerability it prompts — in themselves.”

via The Only Thing that Really Matters – Tony Schwartz – Harvard Business Review.

So the customer is only King when it makes sense? I can dig it…

In today’s age of relational selling, a key challenge for salespeople is to determine the degree to which their customer-oriented behaviors drive sales performance. Therefore, this study analyzes whether a salesperson’s
customer orientation in sales encounters has an optimum level with regard to sales performance and customer attitudes.

PDF Article

#6. Have grit….awesomeness

Nine Things Successful People Do Differently – Heidi Grant Halvorson – The Conversation – Harvard Business Review.